Symptom: Your Neptune won’t spin and the door locked light doesn’t come on and spouse is unhappy because the laundry is really piling up fast!

Did you know the Maytag Neptune washing machines have a small wax motor mechanism that locks the door just before the spin cycle? When this device eventually fails it will also damage your upper control board, at which time, a repair service will then ask you for between $375 and $475 to repair your machine?

Note: The wax motors with the brown actuator pin is the old design that will eventually fail. If you have this version, you will want to replace it A.S.A.P. before it fails and takes out your control board! Click on “Order Form” link to the left to order replacement wax motor. You can click on “Neptune Repair Videos” for step by step instructions on how to take apart your Neptune washer.

 

 

 

 

   

 

 

 

 

 

 

 

 

Please read Legal Notice before ordering

 

The STAGE 1 repair kit includes:

· New 12002535 wax motor (black actuator pin)

· Replacement R11 resistor

· Replacement Q6 triac  (600 volt / 1 amp)

· 3” piece of solder wick (for removing old solder)

· 3” piece of circuit board repair wire

· 6” piece of solder

 

100% Money Back Guarantee if you are not satisfied with my kit or service!

 

Exclusive E-Book with BONUS PDF service manual link, email and phone numbers to call for FREE technical assistance, soldering tips, etc.

 

FAST Monday through Saturday Priority Mail shipping service or optional Next Day Express Mail for the really unhappy spouse.

 

Some soldering is required to replace R11 and Q6. If you can’t solder find someone who can… and save some money. You are going to need a new circuit board anyway unless you can repair it yourself so what do you have to lose? You can try local t.v. repair shops who could perform the soldering for you for a nominal fee… Or you can watch my exclusive 6+ minute video—Click on “Neptune Repair Videos” button.

 

I’ve also designed a STAGE 2 repair kit for those boards that still don’t work properly after the standard repair. About 45 out of 50 control boards will work with the standard R11 Q6 kit. If your machine will not fill with water then the control board has suffered more damage than usual and will have to be replaced.

 

To order repair kit, please click on Order Form link.

Contact:            neptunewasher@gmail.com

                          Phone:   614-843-1278

 

Legal Notice

©Copyright 2022 www.neptunewasher.com

 

Testimonials:

“Hi, The repair went well, washer works great. Thanks,” George

 

“I was extremely satisfied with your service. I also impressed the wife. She was very glad we didn't have to shell $$$ to by a new controller.” Tom

 

“You saved us a lot of $$$ and my Neptune washer is working again. Thanks!!!!”

 

“Very prompt delivery. The seller provided useful documentation as well.”

 

“Worked EXACTLY as advertised - took about 40 minutes total! Thanks - Saved $300.”

Affected Neptune Models

2000 STACKER

MAH3000

MAH4000

MAH5500AWW (not BWW)

 

This picture shows R11 burnt on the upper Neptune control board.

This picture shows R11 and Q6 replaced. Note: you must replace both parts.

This picture shows back side of control board where copper tracks to R11 were damaged and repaired with the R11 leads.

 

Below is the R11 Q6 repair Kit with 12002535 wax motor.

EXPRESS ORDER YOUR R11 Q6 REPAIR KIT HERE

ORDER YOUR NEW 12002535 WAX MOTOR HERE

(2) 12002535 wax motor special for $29.97 complete

To replace your bleach & Softener Wax motors

Before they fail.

Note:  Earlier MAH3000 Ser #’s starting with 10 thru 25

Order your Maytag Neptune Bearing kit here

Order Your NEPTUNE Bearing and Seal Kit Here

Or visit www.neptunebearing.com for tool rental info.     

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